We appreciated Paul and Rachel’s interest in us as people, in why we were selling, and their empathy toward us for the process. We often thought they were the kind of people you’d like to have over for a coffee. We really appreciated their professionalism combined with their people skills and their knowledge of the trade. We were happy with the process and the outcome and would definitely recommend them to anyone.

Cannot recommend Paul and Rachel enough for their care, professionalism and the extra considerations they provided with service in selling my investment property communication and follow through - they deliver what they promise - I will always sing your praises - Thankyou!

Selling your home is a big deal, and the importance of finding the right people to work with to achieve that is even bigger. From the very beginning of building a relationship with Paul at Rockwood I knew this this was going to be something special. Paul cares about the outcome, he thinks outside the box on how to move forward and he backs his words with actions. Paul knows what he is talking about and is passionate about providing you, his client with the best possible outcome. When we started to look for a partner to sell our home we where provided with a number of valuations, the agents we spoke to really didn't listen to us, they just spoke at us. Paul listened, he understood and he backed himself to deliver. The outcome was Paul and Rockwood achieved a $100k higher sale on our property than we were told it was worth by others. It wasn't about the money, although that is nice, more importantly, we were treated with respect, honesty and our views where valued, we wasn't just another number for Paul to deliver his sales targets.

From the outset, Paul and Rachel's presentation, friendly demeanor, industry knowledge and professionalism made them stand out as the best agent of choice in the sale of our property. Their honest assessment, attention to detail and willingness to work in with our objectives ensured our property reached its full potential. Paul and Rachel were a joy to work with and went above and beyond to provide constant communication and regular feedback throughout every step of the sales process and nothing was too much trouble for them which was a great comfort to us. We would like to extend a big heartfelt thankyou to Paul, Rachel and the Rockwood team for their great efforts and the successful sale of our property. We would certainly not hesitate in recommending them as your next property agent.

Very satisfied with the service from Rockwood Estate. Rachel’s work with the preparation for house photos was top service. Paul was super friendly, always easy to deal with and showed professionalism at all times.

After interviewing 5 local real estate agents in the Langwarrin area we decided to engage the services of Paul and Rachel El Deir. The experience, professionalism and maturity displayed were key assets displayed prior to us even signing with Rockwood. During the selling process , the excellent communication with a cool and calm demeanour were perfect for what is always an exciting but stressful event. The Patience and personal care shown, to the point of coming back for a mid campaign “ coffee” and catch up face to face enabled us to make cool calm and collected decisions. Ultimately when offers were made clarity of information supplied was key with Paul and Rachel being able to negotiate up some $35,000 above the purchasers original offer. We cannot recommend Paul and Rachel enough next time you want to sell your home. Thanks again! Jeff and Kim

We met Paul & Rachel at the property. They are a genuinely friendly and honest. They were happy to show us around to all corners of the property and being acreage they did not rush us. After purchasing, their service continued to be kind and helpful.

As first time buyers we were rather uneducated about the whole process! From the very first viewing of the house we would eventually call home Paul was friendly, helpful and informative. Then the process came of making an offer. He was supportive, encouraging and kept communication open at all times. The service from Paul has been exceptional and I’m so grateful that he is a part of our home buying journey. Nothing has been too much trouble and his optimism and positivity has really been helpful throughout the process. Thank you Paul and Rachel 🙂

Wow where do I start! We first meet Paul and Rachel when we where actually looking to buy a house they were selling and the time they took with us, and care and passion they showed lead us to sell our house with them as we had not experienced that with other real estate agents. They were absolutely amazing to deal with, explaining things to us and even helped to cut the grass when our photos were being taken. They go above and beyond to not only get your house sold but to make the process as stress free with their open communication. We found both Paul and Rachel very approachable and felt very looked after almost like family! Thank you